Gene Alvarez from Gartner discusses the intersection of e-commerce, Web 2.0, and CRM

By Melissa Campanelli
June 30, 2008

Gene Alvarez, vice president of e-commerce and CRM at Stamford, CT-based research firm Gartner, discusses the intersection of e-commerce, Web 2.0, and CRM with eM+C editor-in-chief Melissa Campanelli.
advertisement

Sorry, flash is not available.

Download Audio